When we make a decision about your claim we will write to you. If you think the decision is wrong you can ask us to look at the decision again (a reconsideration) or you can appeal.
You need to get in touch with us within one month of the date on the decision letter.
If you have asked for a reconsideration and we have decided not to change the decision then you can appeal against it. You have one month from the date of our response to appeal.
You can appeal by writing to us at the address shown on your decision letter or by downloading this reconsiderations and appeals form.