Contact us and opening hours

How you can contact us and where to find us.

Do it online

The best way to get in touch is to fill in our contact form. You can use it to contact us about anything 24 hours a day, seven days a week, and you will be able to track progress on line.  It works great on your phone or tablet too.

If you're looking for a particular service, check out our self service forms.


Our main contact number is 01723 232323. Other office numbers can be found below. 

Council offices


Customer First Centre, Town Hall, Scarborough, North Yorkshire, YO11 2HG

Telephone: 01723 232323

8.30am to 5pm - Monday, Tuesday, Thursday and Friday

9.30am to 5pm - Wednesday

Community and Resource Centre, High Street, Eastfield, Scarborough, North Yorkshire, YO11 3LL

10.00am to 12.30pm & 1.00pm to 4.00pm - Mondays only


Jobcentre Plus Office, 6 Bobbies Bank, Whitby, North Yorkshire, YO21 1QZ

Monday: 9.00am - 5pm
Tuesday: 9.00am - 5pm
Wednesday: 10am - 5pm
Thursday: 9.00am - 5pm
Friday: 9.00am - 5pm


Filey Library, Station Avenue, Filey

Mondays & Wednesdays 10.00am - 1.00pm & 1.30pm-5.00pm


You can also contact us out of hours in an emergency.

Tourist information

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